Returns & Exchanges
Thanks for shopping at ANDRA HANDARIC studio.
We hope you like the items you have ordered.
If there’s anything that didn’t match your expectations, we are here to help.
Returns
STEPS
1.Contact us to claim your refund
2.Pack your item safely
3.Ship it back to us
4.Get your Money back
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, please make sure your item is in the same condition that you received it,with no damages and all the tags included.
Your item should be:
– clean (no deodorant, perfume or make-up stains)
– never worn
– unwashedYour item needs to have the receipt or proof of purchase.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We recommend using a trackable service for your refund, for we cannot take responsibility for possible lost packages on their way to us.
Contact Us If you have any questions on how to return your item to us, contact us.
office@andrahandaric.com
Return & Refund Policy
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return meets the above mentioned requirements, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Items returned to us in a non-sellable condition will not be refunded and may be returned to you.